FitFinder ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the FitFinder platform, including our website and mobile applications.
1. Information We Collect
a. Personal Information
●Full name
●Email address
●Phone number
●Date of birth
●Payment details (processed via third-party providers)
b. Account & Usage Information
●Login credentials
●Membership preferences
●Booking and attendance history
●Fitness activity within the app
c. Location Data
●Real-time or approximate location (to show nearby gyms and services)
d. Device & Technical Data
●IP address
●Device type
●Operating system
●Browser type
●App usage analytics
e. Health & Fitness Data (if applicable)
●Workout data
●Activity levels
●Data from integrations (e.g. Apple Health, Google Fit)
2. How We Use Your Information
We use your information to:
●Provide and operate the FitFinder service
●Manage memberships and bookings
●Process payments
●Recommend gyms, classes, and services
●Improve user experience and platform functionality
●Communicate with you (updates, promotions, support)
●Prevent fraud and ensure platform security
●Comply with legal obligations
3. Sharing Your Information
We may share your information with:
a. Fitness Partners
●Gyms, studios, and recovery providers for booking and access purposes
b. Service Providers
●Payment processors (e.g. Stripe)
●Cloud hosting providers
●Analytics providers (e.g. Google Analytics, Firebase)
c. Legal & Regulatory Authorities
●When required by law or to protect our rights
We do not sell your personal data.
4. Payments
All payments are processed securely through third-party providers such as Stripe. We do not store your full credit card details.
5. Data Retention
We retain your information only as long as necessary to:
●Provide our services
●Comply with legal obligations
●Resolve disputes
You may request deletion of your data at any time.
6. Your Rights
Under Australian privacy law (and other applicable laws), you have the right to:
●Access your personal data
●Correct inaccurate information
●Request deletion of your data
●Withdraw consent for certain processing
To exercise these rights, contact us at: info@fitfinder.au
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
●Improve website functionality
●Analyse user behaviour
●Personalise content
You can control cookies through your browser settings.
8. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
●Encryption
●Secure servers
●Access controls
However, no system is completely secure.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
10. International Data Transfers
Your information may be stored or processed outside Australia. We take reasonable steps to ensure your data is handled securely and in accordance with this policy.
11. Children's Privacy
FitFinder is not intended for individuals under 16. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.